1. If you received a damaged product, please contact us within 15 days( 15 days from the date of receipt). We can give you a replacement or refund.
2.90-day warranty: We’re so sorry you received a product that wasn’t working. If the product breaks within 90 days, We can replace it with the same item or issue you a partially refund.
In the event that this happens, please contact us within 180 days by email email@example.com.
Please include your order number, a photo or video of the defective product, and a description, we’ll take care of the rest and give you a satisfying solution.
Each order can only be returned and replaced once.
3.If your products are lost in transit, we will be responsible for the loss, you can ask us for a refund or a resend.
Your satisfaction is dramatically important to us, we promise to provide high quality products and best customer service.
Don't hesitate to reach out to us via firstname.lastname@example.org if you have any more questions, comments, or concerns. We’re grateful that you took the time to share your concerns with us.